Privacy Policy for Double Bubble Casino

Effective Date: 1 March 2026

Welcome to Double Bubble Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, transaction history, login details.
Financial Data: payment card details, bank account information.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect data directly from you when you register an account, make a deposit, place bets, participate in promotions, or communicate with us. We also collect data automatically through cookies and similar technologies when you use our website.

3. How We Use Your Information

We use your personal data to:

Provide, operate, and maintain our casino services.
Verify your identity and age to comply with legal and regulatory requirements.
Process your transactions and manage your account.
Communicate with you, including sending important updates and promotional offers (where you have consented).
Prevent fraud, money laundering, and other criminal activities.
Improve and personalize your experience on our website.
Comply with legal obligations and respond to lawful requests by public authorities.

4. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as fraud prevention and improving our services.

5. Sharing Your Information

We may share your personal data with:

Regulatory and law enforcement authorities as required by law.
Payment processors and financial institutions to complete transactions.
Third-party service providers who support our business operations, under strict confidentiality agreements.
Affiliated companies within our corporate group.

We do not sell your personal data to third parties.

6. International Transfers

Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

You have the following rights regarding your personal data:

Right to access your data.
Right to rectify inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookies Policy.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated version will be effective as of the date indicated at the top of this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]
Address: Data Protection Officer, Double Bubble Casino, 45 King Street, London, SW1A 1AA, United Kingdom
Phone: +44 20 7946 0123